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Stanbic Heights Star Assurance Headoffice

About Star Assurance

Star Assurance Company Limited (“Star Assurance”) is a privately owned Insurance Company incorporated in August 1984 and licensed to carry out corporate and retail insurance businesses in Ghana. It commenced business in April 1985.

Star which started business as a composite company had to hive off its Life Insurance operation by setting up a company, StarLife Assurance in 2005, in compliance with the Insurance Law 2006, Act 724. Star Assurance consequently underwrites only general business products including Motor, Fire, Marine, Aviation, Accident, Travel Insurance etc.

Within Thirty-One (31) years of its operations, Star Assurance has emerged as the biggest indigenous private insurance enterprise in terms of assets and indeed among the first three insurance companies in Ghana in terms of premium income.

The Company has twenty-three (23) branch offices in eight (8) out of the ten (10) Regional Capitals, with the remaining two (2) serviced by our Agency offices. We therefore have representation in all the regions of Ghana.

The company has been rated A+ by Global Credit Rating of South Africa. Star Assurance is also a member of “Ghana Club 100”– a group of the top 100 blue chip companies in Ghana

Mission

To optimize resources in order to give clients increased satisfaction, employees optimized human potential and shareholders maximum value.

We will achieve this by:

  1. Making customer satisfaction our topmost priority.

  2. Providing a congenial work environment for our staff.

  3. Investing in the development of our staff and thereby boosting productivity.

  4. Motivating staff and commission sales representatives to strive for higher performance by providing the appropriate incentives.

  5. Providing innovative products to meet the changing needs and wants of the insuring public.

  6. Improving the company's productivity through the computerisation of its key business processes.

Vision

The company was founded on a vision of ‘Partnering with you to be the definition of insurance and the creator of delightful experiences’.

Core Values

PROFESSIONALISM

Our core values flow from our mission statement and are the guiding principles by which our affairs are conducted. These values are:

Innovation

We are dedicated to continually improving our products, operations and performance in order to deliver innovative solutions and extraordinary services to exceed the highest expectations of our customers.

Teamwork

We build mutually beneficial relationships among staff, sales executives, Insurance Brokers and other partners who share similar values and work in tandem to achieve high performance, excellence and superior business results.

Ownership

Enterprise culture is the philosophy through which the employees develop high sense of ownership by consistently making decision in the best interest of the company and its customers.

Winning Spirit

We are action-oriented, constantly striving to deliver results, create possibilities and build a brighter future for all stakeholders.