ABOUT US
We are a wholly Ghanaian-
owned Insurance Company.

Star Assurance Company Limited (“Star Assurance”), a member of the Star Assurance Group, is a privately owned Insurance Company incorporated in August 1984 and licensed to carry out corporate and retail insurance businesses in Ghana. It commenced in April 1985.

Star Assurance signboard in front of head office

Our Story

Star Assurance, which began as a composite company, was required by the Insurance Law 2006, Act 724, to separate its life business by establishing a subsidiary company, StarLife Assurance. As a result, Star Assurance only underwrites general business products such as motor, fire, marine, aviation, accident, and travel insurance.

Within thirty-seven (37) years of operation, Star Assurance has grown to become the largest indigenous private insurance enterprise in terms of assets, as well as one of the top five (5) insurance companies in Ghana in terms of premium income.

The Company has twenty-one (21) branch offices in nine (9) of the sixteen (16) Regions, with our Agency offices serving the remaining seven (7). As a result, we have representation in all regions of Ghana.

Global Credit Rating of South Africa has assigned the company an A-rating. The company is a member of the Ghana Club 100, a group of Ghana's blue-chip companies, and has previously won the CIMG General Insurance Company of the Year award.

Star Assurance has also received numerous awards.

Our Vision

The company was founded on a vision of ‘Partnering with you to be the definition of insurance and the creator of delightful experiences’.

Mission

To optimize resources in order to give clients increased satisfaction, employees optimized human potential and shareholders maximum value.

We achieve this mission through:

  1. Making customer satisfaction our topmost priority.

  2. Providing a congenial work environment for our staff.

  3. Investing in the development of our staff and thereby boosting productivity.

  4. Motivating staff and commission sales representatives to strive for higher performance by providing the appropriate incentives.

  5. Providing innovative products to meet the changing needs and wants of the insuring public.

  6. Improving the company's productivity through the computerisation of its key business processes.

Core Values

Our core values flow from our mission statement and are the guiding principles by which our affairs are conducted. These values are:

Professionalism

We apply our deep skills and expertise and broad capabilities to consistently deliver reliable services to our customers and ensure their needs are being met

Innovativeness

We are dedicated to continually improving our products, operations and performance in order to deliver innovative solutions and extraordinary services to exceed the highest expectations of our customers.

Teamwork

We build mutually beneficial relationships among staff, sales executives, Insurance Brokers and other partners who share similar values and work in tandem to achieve high performance, excellence and superior business results.

Winning Spirit

We are action-oriented, constantly striving to deliver results, create possibilities and build a brighter future for all stakeholders.

Ownership

Enterprise culture is the philosophy through which the employees develop high sense of ownership by consistently making decision in the best interest of the company and its customers.

Our Achievements

Non-Life Insurance Brand of the year

Marketing World Awards 2022

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Outstanding Customer Service Award

Ghana-West African Excellence Awards 2022

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Leader in HR Innovations Award

Africa HR Awards 2022

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Employee Onboarding Award

Africa HR Awards 2022

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Oil and Gas Award

Ghana Insurance Award 2021

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Outstanding Customer Service Award (Insurance)

Ghana-West Africa Excellence Awards 2021

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ICT Leadership Award

Ghana Insurance Awards 2021

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Employee Development Company of the Year

Chartered Insurance Institute of Ghana (CIIG) Awards 2020

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I.T Innovative Company of the Year

Chartered Insurance Institute of Ghana (CIIG) Awards 2020

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Best Company in Customer Care/Service, General Insurance Category

Ghana Insurance Awards 2020

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CIIG Best Company In Employee Development 2019

Chartered Insurance Institute of Ghana (CIIG) Awards

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CIG Innovative Company of the Year 2019

Chartered Insurance Institute of Ghana (CIIG) Awards

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ClIG Professional Underwriter of the Year 2019

(Nana Serwaa Abrahams)
Chartered Insurance Institute of Ghana (CIlG) Awards.

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Major Loss Award (Best Insurance Company in Terms of Claims Payment)

Chana Insurance Awards, 2019

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Gold Award for Non-Life Insurance Sector

Ghana Business & Financial Services Excellence Awards, 2019

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Marine and Logistics Insurer of the Year

Ghana Shippers Awards, 2018

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Insurance Company of the Year

Ghana Accountancy & Finance Awards, 2018

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2nd Runner-Up, Most Broker - Friendly & Supportive Non-Life Insurer

Ghana Insurance Brokers Association Awards, 2018

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Our Partners

Star Assurance Co Ltd is a member of Star Assurance Group.